Auto emails lack hyperlinks.

Hello there,

We have checked this issue at our end but couldn’t replicate it.

We suspect the issue might be with the confirmation email content. To verify that, can you please check it at your end?

You can check the email content through the below steps:
1. Go to Email Subscribers –> Workflows.
2. Look for workflow with title Send confirmation email and click on edit.
3. On the workflow edit screen, click on Email – Send Email action.
4. In the Email content, click on Text tab. It will open the HTML version of the email content.
5. Check if Click here text is enclosed between a valid anchor tag. We have attached a screenshot for reference here.

You can also share the email content here if you want us to look into it.

Hope this helps you. Let us know if you have any further queries.

Thank you.

Hi kishanranawat,
Thanks for your help!

Here is the HTML of the “Email – Send Email action”:

===================

Hi {{NAME}},

A blog subscription request for this email address was received. Please confirm it by clicking here.

If you still cannot subscribe, please click this link :
{{LINK}}

Thank you,
JK

===================

Not sure what to do here. Please inform.

Thanks!
George

Hello George,

Thank you for sharing the confirmation email content. It was helpful in finding the cause of the issue.

Currently, it looks like Click here text isn’t wrapped inside a valid anchor(<a>) tag since it’s href attribute is missing.

Here is the modified email content with the fix for the issue.

<p>Hi {{NAME}},</p>
<p>A blog subscription request for this email address was received. Please confirm it by <a href="{{SUBSCRIBE-LINK}}">clicking here</a>.</p>
<p>If you still cannot subscribe, please click this link :<br>
{{LINK}}</p>
<p>Thank you,<br>
JK</p>

You can add the below email content to in the Confirm email workflow and update it. This should fix the issue.

Hope this helps you. Let us know if the issue still persists or if you have any further queries.

Thank you.

• This reply was modified 2 years, 4 months ago by kishanranawat. Reason: Removing hyperlink

Thanks kishanranawat!
That did the trick.
George

Hello George,

Thank you for your confirmation.

Since the issue is now resolved, I am closing this thread for now. Feel free to reopen it in case if you further notice the issue.

Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

Thank you.