Auto debit subscription error

  • Resolved lawebmobile

    (@lawebmobile)


    5 years ago

    Hello,

    Thanks for this plugin!

    I need help to make it work with auto debit payment. I am in sandbox mode. I’ve tried both method payment and it’s working for the first payment but I have a failed payment for the second.

    In auto debit mode, it’s not working at all. It goes on Paypal error page.

    What can I do to make it work with auto debit payment?

    Thanks,

    Melissa

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hello,

    I have checked given URL and it seems that its working for Auto-debit method. Currently you have set production mode for PayPal. So I after submitting form, it redirects me to PayPal screen with correct amount and correct recurring period. I don’t find any issue there.

    Regarding manual payment method, you need to pay manually each time for your plan depending on your recurring cycle. For example, you have recurring cycle for each day. Now, if you just made first payment and don’t pay manually for second recurring payment, it will considered as Failed payment. You need to click on ‘Make Payment’ buttton and need to pay manually for each recurring payment.

    Please let me know if there is anything else.

    Thanks,

    Thread Starter lawebmobile

    (@lawebmobile)

    Thanks for your answer.

    I had no choice but to test it in live mode. Sandbox mode is not working. So now I have to paye to see if it’s working. Can you fixe it?

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Auto debit subscription error’ is closed to new replies.