auto create facebook shop collections based on woocommerce product categories

Hi,

Thanks for using our plugin and reaching out to us. I am not entirely sure I understand your issue at hand or what it is that is no longer working.

How did you add your products in Facebooks shop underneath ‘their’ categories? You probably added a field mapping for that?

In our woocommerce we have product categories like pre-order, lightweight, heavyweight, accesories,…

In Facebook store I created those categories as well and the right products used to be in the right category there as well…until recently.

I’m not entirely sure if I did this all manually in the past. Anyway now it’s gone. So I was looking into automatically categorizing them in Facebook store again, but can’t find a proper solution for this. Now my Facebook store categories are empty.

I hope this makes it a bit more clear ??

We are also not entirely sure how this works in Facebook shops but I believe this blog post gives some clarity: https://www.facebook.com/business/help/526764014610932?id=725943027795860

You can either add Google’s category taxonomy to the feed or Facebook’s category taxonomy. The most commonly used one is Google’s which our plugin also supports.

Paragraph 3 of this tutorial shows how to do it:
https://adtribes.io/setting-first-facebook-catalog-instagram-product-feed/

Now the problem is that I don’t think Google/Facebook’s category taxonomy contains the category names you used before (pre-order, lightweight, heavyweight, accesories) so I doubt you can add those automatically using a feed.

Hi,

Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.

Please do not hesitate to reach out to our support-team again whenever you need our help.