Auto convert dropdown to label not working?

  • Resolved b1026q9

    (@b1026q9)


    2 years, 2 months ago

    I have installed this plugin on my staging site. Everything worked out of the box.
    Now I have installed on production site. But there I have both dropdown and buttons are appearing. And the buttons are not styled correctly and just vertically listed.

    What could be the reason?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @b1026q9,

    This sounds like a third-party plugin or theme conflict. Here’s what we can do to make sure:

    Firstly, try temporarily switching to another theme, like default themes like – Twenty-Twenty or Twenty-Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins except Variation Swatches and WooCommerce temporarily and see if that solves the error. If it does, activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    I hope this helps. Looking forward to hearing from you.

    • This reply was modified 2 years, 2 months ago by Aamir.
    Thread Starter b1026q9

    (@b1026q9)

    I found that it was caused by the unload setting I applied in Asset Cleanup plugin.
    It was /wp-includes/css/dashicons.css

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @b1026q9,

    Thanks for updating us, hope now the variation swatches are working fine on your live website.

    Thread Starter b1026q9

    (@b1026q9)

    Actually not. When I had this plugin active, I could not save new products as variable products. So for now deactivated.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @b1026q9,

    Did you see multiple product dropdowns when this plugin is active? Please refer to this screenshot.

    This is causing the issue of not saving a variable product.

    We have reported this issue to our developers and they have fixed the issue and it will be released in the next update.

    As a workaround until the next update, please select the product type as the variable product in all the drop-downs and update the product.

Viewing 5 replies - 1 through 5 (of 5 total)
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