Auto close issue

  • Hi!

    This plugin is working great for me, but I’m having some issues with the auto close setting. I have set ‘Auto close’ to ‘No’, but the quick view window still closes after adding the product to cart.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi aardalino,

    May I have your public site link to check it further from the frontend?

    Best regards.

    Thread Starter aardalino

    (@aardalino)

    Hi!

    Thanks for getting back to me. The site requires login. I would be happy to provide the details for you in an email or DM. Please let me know which you prefer

    Plugin Support Janilyn T

    (@janilyn409)

    Hi aardalino,

    Unfortunately, with free plugins, when users’ sites are not public, we are not allowed to provide support outside of this forum or to log in to the site directly. This will put us in trouble.

    If your site cannot be previewed publicly, I am afraid I can’t help you further. Sorry.

    Best regards.

    Thread Starter aardalino

    (@aardalino)

    Understood, no worries! I have added a link to the public website we have instead. Experiencing the same issue here

    https://tmp.workwise.se/

    The website is in Swedish so I’ll try to guide you to where we’re experiencing the issue.

    • If you scroll down just a bit on the landing page, you will see a section called ‘Utvalda produkter’ containing a single product.
    • If you press the button labeled ‘L?gg i varukorg’, you will see the quick view window.
    • Inside that window, if you then press ‘L?gg i varukorg’, the product will be added to cart and the window will close even though the ‘Auto close’ settings is set to ‘No’

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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