• Resolved deny21

    (@deny21)


    Hello guys, in my website i sell online courses, and i want to add Bank transfer as a payment method. But, with bank transfer the order status stay “on hold” and i need it to automatically change to “processing” when the money are charged on my account. Is this possible maybe with paypal or stripe or other plugins?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Bank transfer payment is made outside of WooCommerce, which means there isn’t a way to automatically change the order status since WooCommerce won’t know when payment is made.

    You’ll need to confirm that payment has been made and cleared in your bank account, and then manually change the order status in WooCommerce to processing.

    For more information, please refer to our documentation here: https://woocommerce.com/document/bacs/

    Thread Starter deny21

    (@deny21)

    So what if i have more than 100 orders a day? I have to search every day if payment arrived? I can’t believe it.
    Whit Stripe, when user buy with credit card, the order stay in “pending payment” status, within money arrives in the account. Why is different for bank transfer? Is the same process

    Mirko P.

    (@rainfallnixfig)

    Hey @deny21,

    When the order status in WooCommerce is Processing it means that the payment was received which is not the case for bank transfer payments as explained above by Maykato.

    It can’t also be in the Pending payment status as, although there is no final payment yet, the transaction was pre-authorized by the financial institution (reserved funds) which again is not the way it works for bank transfers.

    If you want to automatically change the order status in WooCommerce for bank transfers you might want to look at and use some sample scripts in this article:

    https://quadlayers.com/change-order-status-automatically-in-woocommerce/

    If you are interested in extensions and think they can be useful to your specific case, there is a useful one for creating custom order statuses in WooCommerce:

    https://woocommerce.com/products/woocommerce-order-status-manager/

    Hope this is helpful to you.

Viewing 3 replies - 1 through 3 (of 3 total)
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