auto block IP settings not working for failed WC orders

  • hi there,

    We are getting lots of failed wooocommerce orders from spammers. they use different email address but same IP address. It seems the auto block after 2 failed attempts settings is not taking effect in this situation.

    any suggestions to make this work?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dnesscarkey

    (@dnesscarkey)

    Hi @dvelop-it ,

    Are those order being placed from express checkout ?

    Thread Starter Dvelop IT

    (@dvelop-it)

    No using the main checkout with credit card payment method.

    Plugin Author Dnesscarkey

    (@dnesscarkey)

    Can you share me your checkout url ?

    Thanks

    Thread Starter Dvelop IT

    (@dvelop-it)

    https://morelandfabrics.co.nz/checkout/

    Plugin Author Dnesscarkey

    (@dnesscarkey)

    @dvelop-it,

    I checked your checkout page and our required fields are there in checkout page as needed.

    Are those submission being recorded in our spam submissons tab ?

    Thanks

    Thread Starter Dvelop IT

    (@dvelop-it)

    There are lots of entries in the spam submissions tab. But not matching the IP addresses from the failed orders. There are some instances of failed orders that have the same IP address, but it is not being blocked, or even showing in spam submissions list.

    exitoffroad

    (@exitoffroad)

    Do you have a solution for this? I am running into the same problem. I need to manually add the bad IP to the blocked list, but there’s no way to do that.

Viewing 7 replies - 1 through 7 (of 7 total)
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