Author’s names is not showing on stats

Hi there,

To assist you better with the issue of the author’s name not displaying in the stats, could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via?contact form. If you choose to reach out directly, please include a link to this thread.

Thank you!

Hello Emily,

Thank you for your support.

This is my Website link https://nuclearmed.org

This is a post where the author’s name is not showing on stats, but is visible under the post.

https://nuclearmed.org/90y-sir-spheres-therapy-and-imaging/

I appreciate your time and effort.

Best regards,

Nasser

Hi @inasser,

Thanks for those details! I needed to run a sync on our side so that the author data would appear; it should be working now. Can you please check and confirm?

Hi Emily,

Thanks so much for your help with the sync! The author data is now showing up perfectly. We really appreciate your quick assistance in getting this sorted out.

Best,
Nasser

Hi @inasser,

Thanks for the update and letting us know that the issue is now resolved.

Please feel free to contact us if you have any other issue or need help with using any of Jetpack’s features.

Best,