Authorized account, authorized email, bbut i can’t to send any email Why?

  • Resolved dianavaleria

    (@dianavaleria)


    2 years, 3 months ago

    I’ve recived an email that informs me that I have activated and activated my account, and I can send emails from it.
    My sender email its authorized, my sender domine its authorized, but when I try to send an email a message notice me that it’s not possible to send the email:

    Muy pronto podrás hacer los envíos, una vez que nuestro equipo haya revisado tu cuenta. Mientras, puedes enviar vistas previas a tus correos electrónicos autorizados.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hola @dianavaleria ????!

    Thank you for reaching out to MailPoet Support!

    My sender email its authorized, my sender domine its authorized, but when I try to send an email a message notice me that it’s not possible to send the email:

    I have just checked the account associated with vidaensalud.es from my end and I can confirm your subscription has been approved already.

    If you’re still seeing the message about the pending subscription, please go to the MailPoet’s Settings > Key Activation tab and click on the “Verify” button again to update the status of the subscription.

    If it doesn’t help, please go to the MailPoet > Settings > Send With… tab and change the sending method temporarily to “Other” and then back to the “MailPoet Sending Service”.

    You can also try clearing your browser’s cache.

    Let me know if it works!

    Cheers!

    Thread Starter dianavaleria

    (@dianavaleria)

    Thank you, now it works

Viewing 2 replies - 1 through 2 (of 2 total)
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