Authorization not kept

  • Resolved sleeplessindc

    (@sleeplessindc)


    6 years, 8 months ago

    I keep getting this message at the top:

    Important: You are currently using manual UA code output. We highly recommend authenticating with MonsterInsights so that you can access our new reporting area and take advantage of new MonsterInsights features.

    It isn’t right. I’ve gone through the automatic authentication route several times. It says it is authenticated. Then the next time I log on, I get this message.

    What is wrong with the authentication process and why doens’t it get fixed?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    Can you get in touch with us at MonsterInsights.com/lite-support/ as I definitely want to take a look at this issue and see what’s going on with the auth flow for you since it’s not normal, but we should be able to diagnose whatever is causing this issue quickly and get this permenantly resolved for you in an expedient matter

    Thanks,
    Chris

    Thread Starter sleeplessindc

    (@sleeplessindc)

    OK. I’ve posted the problem to lite-support with more details. Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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