Authorization Failure:Permissions

  • Resolved kmhdesign

    (@kmhdesign)


    1 year, 10 months ago

    Im having an issue with placing orders…both in sandbox and live/production. I get this error when attempting to checkout:

    • Unable to create order{“name”:”NOT_AUTHORIZED”,”details”:[{“issue”:”NOT_AUTHORIZED”,”description”:”NOT_AUTHORIZED”}],”message”:”Authorization failed due to insufficient permissions.”,”debug_id”:”e0e4a423e50c6″,”links”:[{“href”:”https://developer.paypal.com/docs/api/orders/v2/#error-NOT_AUTHORIZED”,”rel”:”information_link”,”method”:”GET”}]}

    I really have no idea if this is a paypal account issue, or if its perhaps something from the plugin side.

    All the API credentials are in place for the WPS Paypal Payment gateway and verified. Also have a webhook in place on the paypal side, but your gateway doesn’t request the webhook id.

    I am using the free version of the plugin. Thank you for any insight you can provide!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hey,

    Yes, we know there is some issue with our wps-paypal and we trying to solve this from our end
    Would you please tell us from which country you have done the setup PayPal account? Basically, this issue comes only whenever a customer using European country PayPal account

    Thank you

    Thread Starter kmhdesign

    (@kmhdesign)

    Thank you for your prompt response! I am in the US, so probably not the problem? Paypal Support has (finally) responded with a clue, that our business account API is missing the ‘VAULT’ setup, which apparently has to be in place for any Subscription/Membership recurring payment to work properly. Thus the “…insufficient permissions…” error.

    I am new to this processing method, but really wish they (Paypal) had better documentation on what must be in place for recurring payments to process properly on their end. There is a whole series of steps to obtain that approval, starting with having “advanced credit card processsing” which is not a click of the button. You have to be ‘approved’ by Paypal to be able to do that….then you can go through the approval process for VAULT activation. (For anyone reading, I may be misrepresenting the Paypal process, but that is what i gathered from my inquiry.)

    None the less, thank you so much for your help and development of a plugin that, according to the reviews, runs circles around the major contender.

    Plugin Author WP Swings

    (@wpswings)

    Hey,

    We have checked and discussed this with our team, in the future we will try to enhance our system more on this query as this will help others too. We will also add this query in our faq’s section so it will be helpful for others

    We really appreciate and thank you for elaborating and cooperating with us

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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