Authorization Error

  • Resolved justgetknown

    (@justgetknown)


    3 years, 3 months ago

    For some reason I can’t connect site kid anymore with my google account, I have tried disabling all plugins, reinstalling Sitekit, and anything else I could possibly think of, and still gives me an error.

    Error 400: redirect_uri_mismatch

    You can’t sign in to this app because it doesn’t comply with Google’s OAuth 2.0 policy.

    If you’re the app developer, register the redirect URI in the Google Cloud Console.

    If you’re the app developer, make sure that these request details comply with Google policies.
    redirect_uri: https://justgetknown.com/wp-admin/index.php?oauth2callback=1

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. So we can determine more on this please share the following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. At what stage during the setup process do you encounter this notice?
    3. As the plugin was working previously did Site Kit disconnect at some stage? If so was this from a plugin update, a site migration or a URL change?

    Let me know if you have any questions with the above.

    Thread Starter justgetknown

    (@justgetknown)

    1: Done
    2: It stopped working recently
    3: No idea when it actually stopped, but I reinstall it, and tried with other plugins and with other plugin disabled.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing the additional insights. While nothing obvious stands out from checking the details provided can you follow the steps below, which can help rule out any plugin conflicts while also resetting your site on the Site Kit service.

    1. Reset Site Kit (Tools > Available Tools > Reset Site Kit)
    2. Login to your site from a Chrome browser incognito window
    3. Install and activate the Health Check & Troubleshooting plugin.
    4. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    5. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    6. Attempt to setup Site Kit once more

    You can exit troubleshooting mode afterwards.

    Note that resetting the plugin will result in all connected users having to connect all connected services once more. It looks like there are no connected users at present so this isn’t be an issue.

    Plugin Support James Osborne

    (@jamesosborne)

    Just following up to check if you’re still experiencing issues setting up Site Kit after following the steps above?

    Thread Starter justgetknown

    (@justgetknown)

    Yes, James it worked. Thank you so much. The reset alone fixed everything.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it! If you run into any further issues or have any queries going forward be sure to reach out. And as it sounds like you’ve been using Site Kit for a while prior to contacting us here we’d love to hear your thoughts on the plugin in the form of a review.

Viewing 6 replies - 1 through 6 (of 6 total)
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