• Resolved etna17

    (@etna17)


    One of the merchant vendors that handles payments for our business discovered that whenever several orders are being placed on Woocommerce that only one authorization code is being submitted for sets of orders. We understand that each order must have it’s own individual authorization code as provided by the credit card holder’s bank so why might this me happening? Why might Woocommerce be sending over only one authorization code for several different orders?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @etna17

    Thanks for reaching out!

    I understand that there is only one authorization code that is being submitted when there are several orders that were placed on your site, correct?

    As a first step, can you please share with us what authorization code are you referring to here so that we could address you more effectively?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter etna17

    (@etna17)

    Thank you for your response. Here is the system report:

    WordPress Environment
    
    WordPress address (URL): https://shop.sac-nd.com
    Site address (URL): https://shop.sac-nd.com
    WC Version: 7.5.1
    REST API Version: ?</img> 7.5.1
    WC Blocks Version: ?</img> 9.6.6
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 512 MB
    PHP Time Limit: 90
    PHP Max Input Vars: 1000
    cURL Version: 7.88.1
    OpenSSL/1.1.1t
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
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    WC Database Prefix: vVj_
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    Database Data Size: 207.41MB
    Database Index Size: 25.94MB
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    Security
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    Active Plugins (30)
    
    Anti-Spam by CleanTalk: by СleanTalk – 6.6
    Constant Contact Forms by MailMunch: by MailMunch – 2.0.10
    Custom Product Tabs WP All Import Add-on: by YIKES
    Inc. – 2.0.4
    
    Elementor Pro: by Elementor.com – 3.11.7
    Elementor: by Elementor.com – 3.11.5
    Essential Addons for Elementor: by WPDeveloper – 5.6.2
    Facebook for WooCommerce: by Facebook – 3.0.16
    Matomo Analytics - Ethical Stats. Powerful Insights.: by Matomo – 4.14.1
    Max Mega Menu: by megamenu.com – 3.1.1
    WooCommerce Sync for QuickBooks Online - by MyWorks Software: by MyWorks Software – 2.7.0
    Password Protect WordPress Lite: by BWPS – 1.8.7
    Perfect Brands WooCommerce: by QuadLayers – 3.0.4
    Premium Addons for Elementor: by Leap13 – 4.9.52
    Simple History: by P?r Thernstr?m – 3.4.0
    TC Custom JavaScript: by Tiny Code – 1.2.3
    Templately: by Templately – 2.1.0
    User Role Editor Pro: by Vladimir Garagulia – 4.62.1
    WooCommerce Address Validator: by Byteplant – 3.1
    Min Max Quantity & Step Control for WooCommerce: by CodeAstrology Team – 4.1
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.0
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.3.3
    WooCommerce Authorize.Net Gateway: by SkyVerge – 3.8.1
    WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
    WooCommerce Subscriptions: by WooCommerce – 3.0.13 (update to version 5.0.0 is available)
    WooCommerce: by Automattic – 7.5.1
    Yoast SEO: by Team Yoast – 20.3
    WP Mail Logging: by WP Mail Logging Team – 1.11.0
    Smush: by WPMU DEV – 3.12.6
    Password Protect WordPress Pro: by BWPS – 1.4.0
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.8.2
    
    Inactive Plugins (13)
    
    Akismet Anti-Spam: by Automattic – 5.1
    Bluehost: by Bluehost – 2.4.0
    iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: by iubenda – 3.6.0
    Jetpack: by Automattic – 11.9.1
    New User Approve: by WPExpertsio – 2.5
    Rank Math SEO: by Rank Math – 1.0.110.2
    Royal Elementor Addons: by WP Royal – 1.3.66
    Subscriptions Add-On for WooCommerce: by Codup – 1.2.6.6
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.23.3
    
    WooCommerce Admin: by WooCommerce – 3.3.2
    WooCommerce Sync for QuickBooks Desktop - by MyWorks Software: by MyWorks Software – 1.7.1
    WP All Import: by Soflyy – 3.7.2
    WP Crontrol: by John Blackbourn & crontributors – 1.15.2
    
    Must Use Plugins (3)
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    Endurance Page Cache: by Mike Hansen – 2.2
    SSO: by Garth Mortensen
    Mike Hansen – 0.4
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?</img>
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Shop base: #8 - /shop/
    Cart: #9 - /cart/
    Checkout: ?</img> Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #11 - /my-account/
    Terms and conditions: #1211 - /terms-of-service/
    
    Theme
    
    Name: Shop Zita
    Version: 1.3
    Author URL: https://wpzita.com/contact-us/
    Child Theme: ?</img>
    Parent Theme Name: Zita
    Parent Theme Version: 1.5.8
    Parent Theme Author URL:
    WooCommerce Support: ?</img>
    
    Templates
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    Subscriptions
    
    WCS_DEBUG: ?</img> No
    Subscriptions Mode: ?</img> Live
    Subscriptions Live URL: https://shop.sac-nd.com
    Subscription Statuses: wc-expired: 2
    wc-on-hold: 13
    wc-cancelled: 10
    
    WooCommerce Account Connected: ?</img> Yes
    Active Product Key: ?</img> No
    Report Cache Enabled: ?</img> Yes
    Cache Update Failures: ?</img> 0 failure
    
    Store Setup
    
    Country / State: United States (US) — California
    
    Subscriptions by Payment Gateway
    
    Authorize.Net Credit Card: wc-cancelled: 10
    wc-expired: 2
    wc-on-hold: 13
    
    Payment Gateway Support
    
    Authorize.Net Credit Card: products
    card_types
    payment_form
    inline
    lightbox
    tokenization
    token_editor
    charge
    charge-virtual
    authorization
    capture_charge
    customer_decline_messages
    refunds
    voids
    customer_id
    add_payment_method
    apple_pay
    subscriptions
    subscription_suspension
    subscription_cancellation
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    multiple_subscriptions
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    
    Authorize.Net Credit Card
    
    Environment: Production
    Tokenization Enabled:
    Debug Mode: Off
    Webhooks Enabled: ?</img>
    Not generated
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-03-28 19:01:23 -07:00
    Options: ?</img>
    Notes: 124
    Onboarding: completed
    
    Action Scheduler
    
    Complete: 2,303
    Oldest: 2023-02-25 11:34:07 -0800
    Newest: 2023-03-28 11:48:02 -0700
    
    Failed: 2,122
    Oldest: 2023-02-15 12:27:06 -0800
    Newest: 2023-03-21 13:19:57 -0700
    
    Pending: 1
    Oldest: 2023-03-29 08:56:46 -0700
    Newest: 2023-03-29 08:56:46 -0700
    
    Status report information
    
    Generated at: 2023-03-28 11:57:28 -07:00
    `

    Hi @etna17

    Thanks for sharing the requested information above.

    However, I still cannot picture out the authorization code you are referring to here. If you could please share with us a screenshot of previous authorization codes and what plugin is producing this, that would help us address you more effectively.

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Hi @etna17 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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