Author Stats not working

I have triggered a full re-sync for your site.

This may take up to 24 hours, so would you please let us know if there’s any improvement after that?

Alright we would let you know when it is 24 hours

The stats is still not functioning properly after 30 hours.

This is only for the Month view for September and October, correct?

Looking at the weekly stats, I also don’t see any data returned for author stats for the two weeks from 28 September to 10 October, so I’m guessing there’s a problem with the data for those two weeks that’s preventing the monthly stats for these two months from being returned correctly.

I’m afraid in that case this isn’t something we’d be able to fix.

Yes that is correct.

The stat was showing initially until it disappeared suddenly, I think you should help troubleshoot further, the author stats still shows for daily and weekly it’s just the monthly that does not have

We’ll look into that, but can’t promise a fix at the moment.

@macmanx Please do we have an update?
This monthly report is very key for us as an organisation, that’s how we review our workers’ performance and decide who is / not doing well.