Author photos [on homepage] not appearing

  • Resolved reubenlewis

    (@reubenlewis)


    7 months ago

    Hi there,

    On my blog’s homepage, the only author whose image appears in the carousel of ‘top articles’ is Kieran, the site founder. All other authors appear without a profile photo, despite the fact I’ve added their photos in their author profiles. When you click on the articles, the author photos appear as intended. Just on the homepage they don’t appear. I’m really perplexed by this. https://polarguidebook.com/

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @reubenlewis

    Thanks for using PublishPress Authors.

    Are you referring to this one? I could see the profile photo just fine:

    Thanks,

    Thread Starter reubenlewis

    (@reubenlewis)

    no, I’m referring to the “Top Articles” section at the top of the homepage. Toggle to see the full carousel and you’ll see that only the profile photo of Kieran appears. For the author Polar Guidebook & Reuben Lewis there is no profile photo.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @reubenlewis Can you please check whether or not author Polar Guidebook & Reuben Lewis has actual user account in the WordPress or is it just guest author?

    Thanks,

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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