Author option missing from Edit mode

  • Resolved sandybenn

    (@sandybenn)


    1 year, 4 months ago

    We are using SSO to administer our pages and create users. If the Author of a page has left our organisation, the Author field appears to be hidden in Edit mode. So I am unable to assign a new Author to the page.

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  • Plugin Support anukasha

    (@anukasha)

    Hi there,

    Thanks for reaching out to us.

    I would like to let you know that our plugin enables the SSO between your WordPress site and your Identity Provider which automatically creates users in your WordPress Site during the SSO process. However, this should not impact any pages or posts when a user is deleted.

    Could you please provide us with more details about the author who left your organization? Did you delete the user from the WordPress site or your Identity Provider? 

    Please feel free to reach out to us from the support form given in the plugin settings so that we can schedule an online meeting with you and debug this issue at the earliest.

    Thanks, Anukasha

Viewing 1 replies (of 1 total)
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