• We are using SSO to administer our pages. If the Author of a page has left our organisation, any page they are Author of doesn’t show the Author field in Edit mode. So I am unable to assign a new Author to the page.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator bcworkz

    (@bcworkz)

    Which editor are you using? When you remove a user, are they an actual registered WP user? Or do they appear through something related to SSO and are not truly registered within the site?

    As a workaround, have you tried using the Quick Edit option on the page list table?

    ETA: When you remove a user from WP, you’re given the option of assigning any posts they’ve authored to another user. Did you make use of this option?

    • This reply was modified 1 year, 8 months ago by bcworkz.
    Thread Starter sandybenn

    (@sandybenn)

    User is SSO so not a WordPress registered user. Tried basic sidebar edit and quick edit. Also code editor. Looks like the author dropdown is hidden when it can’t find the user.?I can see the user in the Author column in Pages view but the field is missing in Edit. If the user exists in our system, the Author field is visible in Edit.

    Thread Starter sandybenn

    (@sandybenn)

    I am also unable to remove the user, they are no longer listed under All Users.

    Moderator bcworkz

    (@bcworkz)

    Looks like the author dropdown is hidden when it can’t find the user.

    Correct. The field queries for registered users having appropriate roles. If there are none there’s no reason to present the field. I’ve no idea how the SSO plugin accomplishes what it does when users are not registered with WP. I recommend asking the SSO plugin’s devs through their dedicated support channel for guidance.

    Thread Starter sandybenn

    (@sandybenn)

    Thanks will do. Seems though that the reason to present the field would be to allow you to change the author to another user. I can’t find any other way to allocate an existing user as the page author now.

    Moderator bcworkz

    (@bcworkz)

    Agreed. I didn’t think my previous reply through very well. Even if all users are via SSO and there are no registered users, surely you have at least the site’s admin user, right? Admins can be authors too, so there should at least be the author field with the admin user as an option. It shouldn’t be completely gone.

    There’s something about one of your plugins or your theme preventing the field from appearing. Since it’s user related, I’d suspect the SSO plugin. If you deactivated it does the field reappear?

Viewing 6 replies - 1 through 6 (of 6 total)
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