Author box setting critical error

  • Resolved peterertl

    (@peterertl)


    3 years, 5 months ago

    After installing Youzify plugin I am not able to customize Zakra Pro theme. Web inform about critical error at Author box

    1: I am not able to set page for groups/members/activities in normal size container comes after load to half size (after inspection I found that class “tg-container–flex” solve it)

    2: there is no widgets in any widget area

    Plugin looks very fine. I want to buy PRO version but now I am not able to instal and use base free version. Could anyone help me? Thnx

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hello have the same problem currently. I have no idea why it is, I have already used my other plugins and other themes, but that was probably not the reason.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @peterertl @tim2760

    Sorry for the inconvenience. It seems there’s a styling conflict between Youzify and your theme. Please change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme). And see if the issue will solve or not. ??

    Best Regards, KaineLabs Team.

    Thread Starter peterertl

    (@peterertl)

    Thanks for answear @kainelabsteam

    It is impossible to change theme it is big project with several others connections huge life daily traffic based on this theme. This was just test I want to go to PRO version at the end. Question is If Youzify is able fix this bug or not. At this moment widgets work. The only problem is critical error at Author box and land pages for groups/activities/members etc problem with container size size at web https://www.restartnisa.sk/skupiny/ if it will be function I will buy PRO

    Thread Starter peterertl

    (@peterertl)

    try to see link from mobile it is not usable this way

    Thread Starter peterertl

    (@peterertl)

    Small motivation ?? If you resolve it I will be payed customer and I will make slovak translation ?? I like Youzify very much but without this I have to find something else I cannot change base theme

    • This reply was modified 3 years, 5 months ago by peterertl.

    Hello @kainelabsteam

    I have just switched between all the standard themes and it still doesn’t work. It can’t be about themes.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @peterertl

    I believe this is a styling conflict between Youzify and your theme. If you consider purchase a PRO version, you can reach our support team on our Premium Support Forum. They will help you to fix this incompatibility until everything 100% solved. ??

    Best Regards, KaineLabs Team.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @tim2760

    Please consider create a new topic on this forum. So we can focus identify the problem. ??

    Best Regards, KaineLabs Team.

    Thread Starter peterertl

    (@peterertl)

    @kainelabsteam

    OK I am pro ?? I am glad to hear sometthing from support ??

    • This reply was modified 3 years, 5 months ago by peterertl.
    Plugin Support Youzify

    (@kainelabsteam)

    Hello @peterertl

    Thanks for updating to PRO version. Have you submitted a ticket on our support forum here >> https://kainelabs.ticksy.com/

    What is your username? I will do a crosscheck then. ??

    Best Regards, KaineLabs Team.

Viewing 10 replies - 1 through 10 (of 10 total)
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