Authentication token missing

  • Resolved katwag

    (@katarina70hotmailcom)


    1 year, 3 months ago

    Hello!

    I have connected my Hubspot account in the plugin but when I go to the Live chat page it says “Authentication token missing, please navigate to the User Guide and re-connect the plugin if prompted”. When I go to the plugin settings the page is just blank. If I go incognito I can see the settings page but when I try to reset the plugin it asks me to login and after that it just redirects me to the login page again but I’m never logged in. I don’t use any third party cookies. I have also deleted the plugin and installed it again with no success.

    • This topic was modified 1 year, 3 months ago by katwag.
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