Authentication Required error

  • Resolved Alberto

    (@alberto2nuevocom)


    1 year, 10 months ago

    Hi there,

    a customer get this error: There was an error processing your payment. Reason: Authentication Required.
    I tried with my credit card and I got no errors: is it a customer’s credit card problem (3D secure not activated)?
    Or should I check something else in the configuration?
    She say the credit cards works fine in other websites..

    Thank you!

    Alberto

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