Authentication failed

  • Resolved gadhafi

    (@gadhafi)


    3 years, 10 months ago

    My client website login session showing most of times “Authentication failed incorrrect captcha”.. sometimes its work perfectly sometime failes.. even fails contact form occationally even after completing catcha correctly..

    1. googlge captcha v2 used in wp-admin
    2. contact form using version
    3. all problems started after early this yesar
    4. cant reveal website name or url due to seccurity

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  • Hi,

    Please complete the following steps in order to detect the problem and find its solution:

    1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty Twenty) and check if the problem remains.
    2) Deactivate all of your plugins except ReCaptcha and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Contact us back with information about the results.

    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 2 replies - 1 through 2 (of 2 total)
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