• Resolved montalut

    (@montalut)


    Hi, I followed the steps to authenticate and still can’t make the plugin work. Here’s the shortcode I’m using:
    [gallery type='google' view='all' album_id='AExXvgj-4VAvGjtrCqazRB568DpqfZyIq3omTT5Vf3RapcXUeDxQZ03-fD7cuwJCpgqPleVBmHTg' layout='random' count=6]

    I’ve tried doing it via shortcode and widget, and also via Java loading, same result.
    I don’t have any caching plugin.
    Hope you can take a look and see how I can solve the issue. Thany you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    There is something wrong with your website – you are supposed to be getting at least two files from Photonic in your page’s source, and you are getting neither.

    I see that you have AMP activated – I am not sure if that is interfering with your site’s behaviour, but it looks like that might be the problem. E.g. I see that it has automatically created a CSS declaration for a Photonic element, which it shouldn’t have. Additionally, I am not seeing any CSS or JS from any other plugin on your site – the only JS I am seeing is from AMP. Consequently, many elements on your site are not appearing as they should.

    I am not familiar with AMP configuration; you might want to disable it altogether, or you might need to configure it the right way.

    Thread Starter montalut

    (@montalut)

    Thank you! AMP was the culprit. I’ve disabled it and the plugin works perfectly now. Much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Authenticated but no pics showing’ is closed to new replies.