Auth.Net Signature Key

I have followed the instructions:
“Copy down the signature key to somewhere safe and then go back into Give’s Authorize.net settings tab and click the “Check again” button next to the “Authorize.net Webhooks” option. The keys should be generated without an issue.”

and the notification is still populating on the backend of the site.

I am having the same issue.

Hey @lgranado @jseth – thanks for reporting the issue. When you go to Settings > Payment Gateways > Authorize.net do you see that the webhook successfully is setup?

That is the problem, that the webhook is not successfully set up. It says “There was a problem setting up the live webhooks.” It also says “No Sandbox API Keys Detected” which is fine since we are not using a sandbox. Thanks.

Hey @jseth – thanks for the quick reply. The LIVE keys are in place and the webhook is set up properly though, right?

Yes, that is correct.

Ok thanks @jseth – now we just need to figure out why the notice is annoying staying in place! Would you mind emailing us so we can work closer on it? It seems you’re a priority support customer https://givewp.com/priority-support/ and mention you were working with me on here. I’ll jump right on it.

I already did put in a ticket, it’s #11891. I replied to the email that was sent and put in that I am working with you on it. Thanks.

Devin, Mine is the same situation as JSeth. Webhooks for the live is running and has the green check by it, yet the notification still remains.

Hey @lgranado – do you have a staging site by chance?

Hey guys, I just released version 1.3.1 which should take care of that notice for you. Just go to WP-Admin > Donations > Payment Gateways > Authorize.net and click “Check again” and it should go away. Let me know if you have any issues!

No change.

My client has the Give Authorize.net plugin and I’ve generated a new Live Transaction Key and verified the Live API Login ID but still getting the “There was a problem setting up the live webhooks.” as they are. I notice in the logs it has the following error under payment errors…

Connection error: (400) INVALID_DATA: Please generate a signature key from the Merchant/Partner interface to create a webhook. (400)

@ecogmedia – have you verified that the signature key has been created by the client? That’s required in order to get the webhooks setup properly.

That appears to be the issue, I generated a new Signature Key and then ran the script again and now it is showing the webhooks was created. Thank you for the help. Do I need to do anything with this Signature Key?