• Resolved helpme3

    (@helpme3)


    I had written to you several times requesting help to get app review at FB as a FB developer with a deadline of August 1st…. you said i needed to do nothing…but as soon as the clock turned to August 1st (it is now 12:17 am ) the FB Page import stopped importing events. It was importing fine before then….
    Help please!!!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hello @helpme3,

    Thanks for reaching out to us and sorry for the inconvenience happen to you.

    Yes, Facebook has blocked all app which is not approved by them. So, now the only approved app will work. so, please try with approved app import will work fine.

    If you don’t have approved app you have to submit your app for review with user_events permission. It will take a time to get it approved. So, for now, you only have 1 option, by following that you can import events from Facebook.

    Facebook has a functionality to export events into .ics format and we already have an ics importer into our plugin “WP Event Aggregator”. You can check document regarding how to export events at here. https://docs.xylusthemes.com/docs/import-facebook-events/how-to-import-facebook-event-using-ical-url/ (Please note that this doc is for the different plugin but you can take reference from it.)

    hope this will help you.

    Thanks,

    Thread Starter helpme3

    (@helpme3)

    Please explain your response:
    1. I had ask how to get app approved long before deadline expired. You said to do nothing. Now you say: “If you don’t have approved app you have to submit your app for review with user_events permission. It will take a time to get it approved.” Why may I ask did you tell me to do nothing before and now I was supposed to get it approved??

    2. I need details in how to submit my app for review with user_events permission. You have provided no information. This is part of your plugin without it, it is useless. Please list or email step by step information on submitting app for review.

    3. Your plugin page now states that the import API for Facebook is working. But offer no detailed explanation. So my questions are:
    – I have a facebook app but has no approvals. Do I need to create a new Facebook app? And if I do, do I need to submit it for review? (you provide no details in your link) By the way, my site is already HTTPS (SSL certificate) and I mark events as interested.

    Need help still ! Thank you!

    Plugin Author Xylus Themes

    (@xylus)

    Hello @helpme3,

    Now you can make new app and use it with our plugin. Please let us know if still any query. Here is to create app.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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