Audio still plays after closing

Dear @dehery ,

Thank you for getting in touch.

Do you mean the following popup? https://prnt.sc/t2rdhx
If you do, then please note that it’s not ours.
We weren’t able to find any Popup Builder popups on the page actually.

Dear @dehery ,

We haven’t heard back from you for 2 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.