Audio not working on Iphones

  • Resolved yellowseed

    (@yellowseed)


    5 months, 2 weeks ago

    Hi friends,

    Some of my customers using iphones told me recently they couldn’t play the files on my website anymore. I had a look to other posts mentionning issues with iphones playing audio but couldn’t find a relevant troubleshooting.

    Do you’ve got any clue ?

    By the way, iphone users can’t download the file when android and computer users can with a right-click. Any clue to help with this too ?

    Thank you so much.

    The page I need help with: [log in to see the link]

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  • Plugin Author smartwpress

    (@smartwpress)

    Hi, @yellowseed! the player works 100% on any device, since it is based on the standard HTML audio tag. On the URL you mentioned, I could not find any instance of our player, just some audio elements. Can you please share a URL on your website where I can test the player?

    • This reply was modified 5 months, 2 weeks ago by smartwpress.
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