• Resolved kaveen2003

    (@kaveen2003)


    Web : sinhalamp3.cf

    I added new download via plugin ,file added through wp media library(it uses GDrive intergration). But after i testing front end, it is not downloading the file when clicking button. Instead the file opens via Browser audio player.

    But then i added one new download ,added file directly through UPLOAD Button, and it worked successfully.

    But i want to setup it for other file uploading methods too.
    Please help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @kaveen2003

    Greetings and Welcome.

    When you attach files from the media library as URLs, WPDM redirects to that URL when a user clicks on the download button.

    But, when you upload a file directly or attach a file from the server as a server path, WPDM handles the download process, and so there, it can decide whether the file will open in browser or force download.

    So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector.

    I hope you understand.

    Best Regards

    Thread Starter kaveen2003

    (@kaveen2003)

    Okay, but using server file picker i cannot navigate to wp content folder where media library exists.?

    Hi @kaveen2003

    Thank you for your reply.

    Indeed you can navigate to wp-content folder. Here’s the reference screenshot.

    Make sure to set the file browser path by following this screenshot.

    Regards

    Thread Starter kaveen2003

    (@kaveen2003)

    Great. Thank you for this quick and complete solution. Resolved.

    Hello,

    Glad to hear that it worked.

    However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin.

    Your rating keeps us inspired.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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