• Resolved aruiz15

    (@aruiz15)


    I have configured everything correctly, in the bid product page I do not see the box to insert the amount to bid by the user, I see include to the watchlist.

    I have read that with the free features it does not appear, you have to add it through a shorcode, even so I add this:

    [uwa_new_auctions days_when_added=”10″ columns=”4″ orderby=”date” order=”desc/asc” show_expired=”yes/no”]

    And it still does not work, I get a blank screen without finishing loading.

    I have tried adding this only and it still does not work:

    [uwa_new_auctions]


    PD:

    I′ve added an auction product

    I′ve chosen a product category for that product

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thanks for reaching out, we are here to help you.

    With regards to your issue, we have checked on your site
    but it looks like, your site is under maintenance

    Refer to this link – https://prnt.sc/06isCICP9NqL

    Hence we could not test the issue on your site.
    It would be good if you could give proper access to the below URL

    https://marketplace.valtius.io/product/pepe/

    Moreover, we recommended that if possible then please update
    the WordPress with the latest version.

    And update the Woocommerce
    and Ultimate Auction for WooCommerce plugin with the latest version and check for the issue again and let us know.

    Thank You

    Hi aruiz15,

    Concerning your query, Could you please share the WooCommerce System Report?
    It can be found – at WP Admin > WooCommerce > Status > Get System Report. This will help us analyze the WordPress setup that you are running and will give us an idea if WP and related software used are using the latest version or not.

    It will be good if you can reply to query at here

    And if you have any other questions, please feel free to ask.

    Thank You

    Thread Starter aruiz15

    (@aruiz15)

    Hello, I have already changed the maintenance mode so you can check, I insert the shortcode:

    [uwa_new_auctions days_when_added=”10″ columns=”4″ orderby=”date” order=”desc/asc” show_expired=”yes/no”]

    And it doesn’t work, the page crashes

    The report you asked me for is this one:

    ` WordPress Environment</p> <p class=””>WordPress address (URL): https://marketplace.valtius.io<br>Site address (URL): https://marketplace.valtius.io<br>WC Version: 8.5.1<br>REST API Version: ? 8.5.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: es_ES<br>External object cache: – Server Environment</p> <p class=””>Server Info: Apache<br>PHP Version: 8.1.27<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1w</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 10.6.15-MariaDB-1:10.6.15+maria~deb11-log<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database</p> <p class=””>WC Database Version: 8.5.1<br>WC Database Prefix: wp_<br>Tama?o total de la base de datos: 36.20MB<br>Tama?o de los datos de la base de datos: 30.60MB<br>Tama?o del índice de la base de datos: 5.60MB<br>wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB<br>wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB<br>wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB<br>wp_woocommerce_shipping_zone_locations: 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InnoDB<br>wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_wc_orders: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB<br>wp_wc_orders_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_wc_order_addresses: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB<br>wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_wc_order_operational_data: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB<br>wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB<br>wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB<br>wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_wc_product_meta_lookup: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB<br>wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB<br>wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB<br>wp_wdm_bidders: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB<br>wp_woo_ua_auction_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB Post Type Counts</p> <p class=””>attachment: 212<br>customize_changeset: 1<br>elementor_library: 5<br>mailpoet_page: 1<br>nav_menu_item: 84<br>page: 88<br>points-award: 4<br>points-deduct: 1<br>points-type: 1<br>post: 5<br>product: 37<br>pxl-template: 77<br>revision: 320<br>user_registration: 1<br>wpcf7_contact_form: 3 Security</p> <p class=””>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (19)</p> <p class=””>Redux Framework: por Team Redux – 4.4.11<br>Bravis Addons: por Bravis Themes – 1.0.4<br>Bravis User: por Bravis-Themes – 1.0.0<br>Editor clásico: por Colaboradores de WordPress – 1.6.3<br>Contact Form 7: por Takayuki Miyoshi – 5.8.6<br>Elementor Pro: por Elementor.com – 3.18.3<br>Elementor: por Elementor.com – 3.18.3<br>GamiPress: por GamiPress – 6.8.1<br>Google Listings and Ads: por WooCommerce – 2.5.15<br>IONOS Performance: por IONOS – 2.0.3<br>Jetpack: por Automattic – 13.0<br>MailPoet: por MailPoet – 4.41.3<br>Pinterest for WooCommerce: por WooCommerce – 1.3.20<br>Slider Revolution: por ThemePunch – 6.6.16<br>TikTok: por TikTok – 1.2.3<br>Ultimate Auction For WooCommerce: por Nitesh Singh – 2.3.3<br>Checkout Field Editor for WooCommerce: por ThemeHigh – 2.0.0<br>WooPayments: por Automattic – 7.0.0<br>WooCommerce: por Automattic – 8.5.1 Inactive Plugins (4)</p> <p class=””>GamiPress – WooCommerce Points Gateway: por GamiPress – 1.1.9<br>Maintenance: por WebFactory Ltd – 4.08<br>Ultimate WordPress Auction Plugin: por Nitesh Singh – 4.2.3<br>WP Maintenance: por Florent Maillefaud – 6.1.5 Must Use Plugins (1)</p> <p class=””>1&1 Product Subdomain: por 1&1 – 1.1.0 Settings</p> <p class=””>API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: auction (auction)<br>external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to Woo.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ? WC Pages</p> <p class=””>Base de la tienda: #56 – /shop/<br>Carrito: #57 – /cart/<br>Finalizar compra: #58 – /checkout/<br>Mi cuenta: #59 – /my-account/<br>Términos y condiciones: ? Página sin definir Theme</p> <p class=””>Name: Gigaland<br>Version: 1.0.0<br>Author URL: https://themeforest.net/user/bravis-themes/<br>Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente<br>te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo</p> <p class=””>WooCommerce Support: ? Templates</p> <p class=””>Archive Template: Tu tema tiene un archivo woocommerce.php<br>no podrás sobreescribir la plantilla personalizada woocommerce/archive-product.php ya que woocommerce.php tiene prioridad sobre archive-product.php. Esto es intencionado para prevenir problemas de visualización.</p> <p class=””>Overrides: gigaland/woocommerce/cart/mini-cart.php<br>La version – de gigaland/woocommerce/content-widget-product.php está obsoleta. La versión del núcleo es la 3.5.5</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Aprende cómo actualizar</code></pre> <p class=””>WooPayments</p> <p class=””>Version: 7.0.0<br>Connected to WPCOM: Sí<br>WPCOM Blog ID: 226981083<br>Account ID: acct_1OZvY3FdkO61CJf4<br>Payment Gateway: ? Necesita configuración<br>Test Mode: Activa<br>Enabled APMs: card<br>WooPay: No elegible<br>Apple Pay / Google Pay: Activa (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Desactivado<br>Public Key Encryption: Desactivado<br>Auth and Capture: Activa<br>Documents: Desactivado<br>Logging: Activa Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2024-01-23 12:39:43 +00:00<br>Options: ?<br>Notes: 81<br>Onboarding: completed MailPoet</p> <p class=””>Sending Method: PHPMail<br>Send all site’s emails with: El método de envío por defecto de WordPress (por defecto)<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://marketplace.valtius.io?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler</p> <p class=””>Completo: 1.192<br>Oldest: 2023-12-24 04:05:47 +0000<br>Newest: 2024-01-23 08:53:12 +0000</p> <p class=””>Fallida: 2<br>Oldest: 2023-10-13 12:41:42 +0000<br>Newest: 2024-01-22 13:09:53 +0000</p> <p class=””>Pendiente: 6<br>Oldest: 2024-01-23 08:55:12 +0000<br>Newest: 2024-01-23 16:19:12 +0000 Status report information</p> <p class=””>Generated at: 2024-01-23 08:54:16 +00:00<br>`

    Hi?aruiz15,

    We have checked regarding the below URL –
    https://marketplace.valtius.io/product/pepe/

    It displays the blank page, it looks like, there is an error on your site.

    Please check the screenshot – https://prnt.sc/PSvGHnsI9d3_

    To resolve the issue, follow the below steps —

    1) Use the auction shortcode without any parameters like this – [uwa_new_auctions] and then check for the issue.

    2) If you are still facing in step1, check for the error first and
    resolve that error with the help of the site developer.

    You can find that error at woocommerce logs —

    • Goto Admin Dashboard > Woocommerce > Status
    • Here click on “Logs” tab
    • Select the date and view the error details.

    Please refer to the screenshot – https://prnt.sc/3NgsKOqRRzzN

    Once you resolve the error, add a test auction product,
    check the shortcode with parameters and after that, if you face
    the issue with auctions, please post your query with woocommerce report at?here

    Let us know if you have any other questions.

    Thank You

    Thread Starter aruiz15

    (@aruiz15)

    Hello, I insist that the blank page error appears when I put the shortcode that you recommend from your plugin.

    I attach video, I hope you can help me.

    https://www.youtube.com/watch?v=HVCsScZaaa0&ab_channel=AlbertoRuiz

    Plugin Author Nitesh

    (@nitesh_singh)

    Hello aruiz15,

    Please follow the below steps to add the shortcode.?

    -> Login to the admin dashboard.
    -> Create a new page 
    -> Add the shortcode and publish the page
    -> The auction list is displayed on the front end of that page. 

    We have checked the video you have shared. It looks like you have added the shortcode to the product description. It means the auction list should displayed in the description section on the product page. Is this your requirement to show the auction list in the product description? 

    Please review the attached video. We have added the shortcode to the separate page and the product description. The auction list is displayed properly in both places.
    Attachment – https://we.tl/t-YIAm1oK3CM

    -> Which theme are you using on your site? Please share the URL from where we can download it. 
    -> If it is paid, please share the theme zip with us. 
    -> We will test the issue on our server and let you know.

    Thank You

    @nitesh You have ultimate auction theme Pro, and also having free and paid plugin so which one is preferred to use for antique cars aunction?

    • This reply was modified 10 months ago by rsgoind.
    Plugin Author Nitesh

    (@nitesh_singh)

    Hi @rsgoin,

    We would recommend our Ultimate Car Auction Software (a Theme). It will give you a website same as our car demo. See for yourself and we are sure you will like it.

    Regards,

    Nitesh

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