Auction page stopped working

system report

` WordPress Environment

WordPress address (URL): https://danhurdprospecting.com<br>Site address (URL): https://danhurdprospecting.com<br>WC Version: 8.6.1<br>REST API Version: ? 8.6.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 8.1.27<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.6.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 5.7.23-23<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.0.3<br>WC Database Prefix: wp_<br>Total Database Size: 603.23MB<br>Database Data Size: 528.98MB<br>Database Index Size: 74.25MB<br>wp_woocommerce_sessions: Data: 13.54MB + Index: 0.40MB + Engine MyISAM<br>wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_order_items: Data: 2.56MB + Index: 1.57MB + Engine MyISAM<br>wp_woocommerce_order_itemmeta: Data: 18.58MB + Index: 13.62MB + Engine MyISAM<br>wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine 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InnoDB<br>wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB<br>wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woo_ua_auction_log: Data: 0.39MB + Index: 0.13MB + Engine MyISAM<br>wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.05MB + Index: 0.01MB + Engine MyISAM<br>wp_wpml_mails: Data: 215.56MB + Index: 0.00MB + Engine InnoDB Post Type Counts

attachment: 4036<br>custom_css: 2<br>elementor_library: 1<br>nav_menu_item: 8<br>oembed_cache: 1<br>page: 15<br>post: 10<br>product: 2322<br>product_variation: 22<br>revision: 793<br>shop_coupon: 14<br>shop_order: 16413<br>shop_order_refund: 497<br>wmpc-trash: 3784<br>wp_global_styles: 1<br>wpforms: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (21)

Starter Templates: by Brainstorm Force – 4.0.13<br>Automatic YouTube Gallery: by Team Plugins360 – 2.3.6<br>Elementor: by Elementor.com – 3.20.0<br>Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.30<br>Jetpack: by Automattic – 13.2.1<br>Media Cleaner: by Jordy Meow – 6.7.3<br>Really Simple SSL: by Really Simple Plugins – 7.2.3<br>Theme My Login: by Theme My Login – 7.1.6<br>Spectra: by Brainstorm Force – 2.12.4<br>Ultimate Auction For WooCommerce: by Nitesh Singh – 2.3.3<br>UpdraftPlus - Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.24.1

WP Menu Cart: by WP Overnight – 2.14.3<br>WooPayments: by Automattic – 7.3.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.5.4<br>WooCommerce Shipping & Tax: by WooCommerce – 2.5.3<br>WooCommerce - ShipStation Integration: by WooCommerce – 4.3.9<br>WooCommerce: by Automattic – 8.6.1<br>Wordfence Security: by Wordfence – 7.11.4<br>WP 2FA - Two-factor authentication for WordPress: by Melapress – 2.6.4<br>WP Mail Logging: by WP Mail Logging Team – 1.12.0<br>WPForms Lite: by WPForms – 1.8.7.2 Inactive Plugins (6)

Facebook for WooCommerce: by Facebook – 3.1.11<br>WooCommerce Admin: by WooCommerce – 3.3.2<br>WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3<br>WP Email Users: by techspawn1 – 1.7.6<br>WP Sheet Editor - WooCommerce Orders Pro: by WP Sheet Editor – 1.2.20<br>WP Super Cache: by Automattic – 1.12.0 Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Must Use Plugins (1)

SSO: by Garth Mortensen<br>Mike Hansen – 0.4 Settings

API Enabled: –<br>Force SSL: –<br>Currency: CAD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: auction (auction)<br>external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #403 - /shop/<br>Cart: #404 - /cart/<br>Checkout: #405 - /checkout/<br>My account: #406 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Astra<br>Version: 4.6.8<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: – WooPayments

Version: 7.3.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 187507498<br>Account ID: ? Not connected<br>Logging: Disabled WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: CA<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: –<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-03-13 03:56:54 -07:00<br>Options: ?<br>Notes: 171<br>Onboarding: completed Action Scheduler

Complete: 2,117<br>Oldest: 2024-02-10 11:36:58 -0800<br>Newest: 2024-03-12 11:56:54 -0700

Failed: 593<br>Oldest: 2021-02-10 09:59:11 -0800<br>Newest: 2024-01-31 13:47:29 -0800

Pending: 4<br>Oldest: 2024-03-12 21:21:16 -0700<br>Newest: 2024-03-17 10:26:02 -0700 Status report information

Generated at: 2024-03-12 12:14:00 -07:00<br>`

Hello, danhurdprospecting,

We have checked the woocommerce status report you have shared. We have tested the Ultimate Auction for Woocommerce plugin with the below software versions that you have used on your site.

PHP – 8.1.27
Woocommerce – 8.6.1
WordPress – 6.4.3
Ultimate Auction for Woocommerce – 2.3.3
Astra Theme – 4.6.8

The auction products were displayed properly and bids were placed successfully. We are not able to reproduce this issue on our server. Please review the below attached video.
Video Attachment – https://we.tl/t-szPtVwKDd6

We have checked your site. The below page URL contains the error.
https://danhurdprospecting.com/auction/

-> It looks like you have listed all the auction products on this page. Have you added the auction plugin shortcode on this page?
-> Could you please share the Woocommerce Error log with us? You can access error logs by going to Woocommerce > System Status > Logs. You can then select the error log file you need and click “View”.

Please post your answers to the above queries using this contact form.

Thank You

it has been a long time since I set up the page, but yes I think I used the short code to display the auction.

I have also sent this to the contact for you linked to, but I had no license key to include.

2024-03-13T00:06:38+00:00 Critical Uncaught DivisionByZeroError: Modulo by zero in /home1/danhurd/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php:475 CONTEXT: {“error”:{“type”:1,”file”:”\/home1\/danhurd\/public_html\/wp-content\/plugins\/woocommerce\/includes\/wc-template-functions.php”,”line”:475},”backtrace”:[“”,”#0 \/home1\/danhurd\/public_html\/wp-content\/plugins\/woocommerce\/includes\/wc-template-functions.php(664): wc_get_loop_class()”,”#1 \/home1\/danhurd\/public_html\/wp-content\/plugins\/woocommerce\/includes\/wc-template-functions.php(739): wc_get_product_class(Array, Object(WC_Product_Auction))”,”#2 \/home1\/danhurd\/public_html\/wp-content\/plugins\/woocommerce\/templates\/content-product.php(27): wc_product_class(”, Object(WC_Product_Auction))”,”#3 \/home1\/danhurd\/public_html\/index.php(17): require(‘\/home1\/danhurd\/…’)”,”#52 {main}”,”thrown”]}

[snip]

• This reply was modified 1 year ago by Steven Stern (sterndata). Reason: removed very large error log

MOderator note: giant pastes break the forums. I’ve highly edited your paste. Please use a service like pastebin.com for something like this and paste a link to that here.

Hello, danhurdprospecting

We have checked the error details. It looks like there is an issue with the shortcode you have added to the page. 

-> Please share the shortcode which you have added to the page. Did you add any parameters for the shortcode? Let us know.

-> If your site does not have many auction products, then We suggest that you please deactivate and delete the auction plugin. Then reinstall it on your site. Please add the below shortcode to the page and check if the auction list page loads properly or not. 

[uwa_new_auctions]

We have not received your query which you have sent through this contact form. Please send it again. You can add any number to the license key field.?

Thank You

• This reply was modified 1 year ago by Nitesh.

Finally got a chance to start playing with this to see what is wrong. The short code I have used is the example on the Ultima Auctions for woocommers page. [uwa_new_auctions days_when_added=”10″ columns=”4″ orderby=”date” order=”asc” show_expired=”no”]

This crashes the page. When I take out the columns=”4″ the page works. However I noticed the expired auctions are showing, making me think the the short code is not working properly. I am not a programmer, or webdesiner, is there somewhere I should be looking for figuring out how to create this short code so it does what I need?

After a bunch of messing arround, I got it working. Here is the short code I used. And the Columns worked this time. [uwa_new_auctions days_when_added=30 columns=”4″ orderby=”date” order=”desc” show_expired=”no”]