Attributes Problem

  • Resolved cra1gyb

    (@cra1gyb)


    3 years, 3 months ago

    I have 3 Global Attributes. When I export my product list to a CSV 2 of these attributes are being exported to the same column. And the 3rd attribute to its own column.eg
    Attribute 1 name = Cable Type and Description
    Attribute 2 name = Price

    Cable Type and description are not in the same cell. They are underneath each other in the CSV file in the Same column but they are different attributes.

    It should be
    Attribute 1 name = Cable Type
    Attribute 2 name = Description
    Attribute 3 name = Price

    Why is this happening and how can I fix it.

    • This topic was modified 3 years, 3 months ago by cra1gyb.
    • This topic was modified 3 years, 3 months ago by cra1gyb.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    You’ll first want to do a full conflict test to determine if the issue is coming from a plugin/theme conflict. Please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    • This reply was modified 3 years, 3 months ago by MayKato.
    Plugin Support Cara

    (@dcka)

    Hi, @cra1gyb! We haven’t heard back from you in a while, so I’m going to mark this thread as resolved. However, we’ll be here if/when you’re ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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