Attributes &gt; New Attribute Panel Loads Automatically On All Variable Products

Hi @linux4me2

Thanks for reaching out!

I appreciate the detailed information you’ve provided about the issue you’re experiencing with the New Attribute panel in WooCommerce 7.7.0 on your WP 6.2.2 site. I understand that it can be frustrating when things don’t work as expected, and I’m here to help.

Based on your description, it seems like you have already tried several troubleshooting steps, such as switching to the Storefront theme, disabling plugins, and running various WooCommerce tools but still the issue persists.

This is indeed quite a strange behavior as I’m unable to replicate this issue on my personal site. This is what I’m seeing on my end when I add a new product or edit an existing product under the Attributes menu.

To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, for us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Thanks!

Thread Starter

(@linux4me2)

Hi @xue28,

WordPress lost my entire reply, so I’ll post it again and hope it isn’t duplicated.

This is a strange behavior, because it doesn’t happen on all the sites I have access to.

Here’s what I see with a new variable product:

Here is what I get when editing an existing product:

Here is the system report with all plugins but WooCommerce disabled and the Storefront theme active:

`
### WordPress Environment ###

WordPress address (URL): https://test.thedomain.com
Site address (URL): https://test.thedomain.com
WC Version: 7.7.0
REST API Version: ? 7.7.0
WC Blocks Version: ? 10.0.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.28
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 3000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 10.5.19-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.7.0
WC Database Prefix: wp_
Total Database Size: 45.66MB
Database Data Size: 26.94MB
Database Index Size: 18.72MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optming: Data: 0.61MB + Index: 0.83MB + Engine MyISAM
wp_options: Data: 2.47MB + Index: 0.23MB + Engine InnoDB
wp_postmeta: Data: 11.52MB + Index: 7.03MB + Engine InnoDB
wp_posts: Data: 3.52MB + Index: 0.70MB + Engine InnoDB
wp_relevanssi: Data: 6.52MB + Index: 7.55MB + Engine InnoDB
wp_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_term_relationships: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_tinvwl_analytics: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.28MB + Index: 0.44MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 1555
cfredux_contact_form: 4
mc4wp-form: 1
nav_menu_item: 151
page: 121
post: 9
product: 618
product_variation: 2140
revision: 221
shop_coupon: 23
shop_order: 6
shop_order_refund: 180
soliloquy: 1
wp_global_styles: 1
wp_navigation: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (1) ###

WooCommerce: by Automattic – 7.7.0

### Inactive Plugins (10) ###

Contact Form Redux: by linux4me2 – 1.3.4
MainWP Child: by MainWP – 4.4.1.1
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.41

PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.4
Relevanssi: by Mikko Saari – 4.20.0
Responsive WordPress Slider - Soliloquy Lite: by Soliloquy Team – 2.7.2
Simple Lightbox: by Archetyped – 2.9.3
TI WooCommerce Wishlist: by TemplateInvaders – 2.5.1
User Role Editor: by Vladimir Garagulya – 4.63.3
Wordfence Login Security: by Wordfence – 1.1.2

### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #2799 - /shop/
Cart: #14 - /cart/
Checkout: #15 - /checkout/
My account: #16 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 4.3.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: product-block-editor
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-25 16:53:14 -07:00
Options: ?
Notes: 41
Onboarding: completed

### Action Scheduler ###

Complete: 260
Oldest: 2023-04-24 11:23:12 -0700
Newest: 2023-05-25 09:47:07 -0700

Failed: 2
Oldest: 2023-04-26 07:30:38 -0700
Newest: 2023-05-25 09:49:58 -0700

Pending: 2
Oldest: 2023-05-26 07:07:45 -0700
Newest: 2023-05-26 07:07:45 -0700


### Status report information ###

Generated at: 2023-05-25 09:51:34 -07:00
`

There are no error logs.

Saif

(@babylon1999)

Hello @linux4me2,

Thank you for the report!

I also wasn’t able to replicate the issue, have you tried clearing your browser’s cache?

It could be browser-related. :?)

Let us know how it goes!

Thread Starter

(@linux4me2)

Hi @babylon1999

Thank you for trying.

Clearing my browser’s cache was one of the first things I did, though I didn’t mention it in my first post, as browser-caching can so often cause issues. I also tried two different browsers (Firefox and Chromium), but none of that resolves the issue.

Of note is that there is no server-caching, either.

Thread Starter

(@linux4me2)

Just in case, I downloaded all the /wp-content/plugins/woocommerce files from an unaffected site and an affected site and ran a comparison using diff, but there were not differences between the files of the two sites:

$ diff -q woocommerce-unaffected/ woocommerce-affected/
Common subdirectories: woocommerce-unaffected/assets and woocommerce-affected/assets
Common subdirectories: woocommerce-unaffected/client and woocommerce-affected/client
Common subdirectories: woocommerce-unaffected/i18n and woocommerce-affected/i18n
Common subdirectories: woocommerce-unaffected/includes and woocommerce-affected/includes
Common subdirectories: woocommerce-unaffected/lib and woocommerce-affected/lib
Common subdirectories: woocommerce-unaffected/packages and woocommerce-affected/packages
Common subdirectories: woocommerce-unaffected/sample-data and woocommerce-affected/sample-data
Common subdirectories: woocommerce-unaffected/src and woocommerce-affected/src
Common subdirectories: woocommerce-unaffected/templates and woocommerce-affected/templates
Common subdirectories: woocommerce-unaffected/vendor and woocommerce-affected/vendor

I guess that means the issue is coming from something in the database?

Thread Starter

(@linux4me2)

I found the difference between affected sites and those that are not!

The unaffected sites have at least one global attribute. The affected sites have no global attributes, only product-specific attributes.

@babylon1999 and @xue28, perhaps you could not reproduce the issue because both your test sites have at least one global attribute?

I can prevent the extraneous New Attribute panel from loading by adding a global attribute. If I remove the global attribute, the extraneous New Attribute panel is back. I tested a few times, and the behavior is consistent.

I also found this code on line 60 of wp-content/plugins/woocommerce/assets/js/admin/meta-boxes-product.js:

$( function () {
		if ( ! woocommerce_admin_meta_boxes.has_local_attributes ) {
			$( 'button.add_attribute' ).trigger( 'click' );
		}
} );

If I comment out the line that triggers the click event for the Add Attribute button in that block of code, and set SCRIPT_DEBUG to true in wp-config.php so that the un-minified version of meta-boxes-product.js is loaded, it also prevents the issue with the extraneous Add Attribute panel from occurring.

That leads me to suspect that if there are no global attributes, WooCommerce is incorrectly setting the value of the woocommerce_admin_meta_boxes.has_local_attributes object so that the click event for the Add Attribute is triggered when it should not be.

Saif

(@babylon1999)

Thank you so much for sharing these findings, @linux4me2!

As you mentioned, I can reproduce it now when removing all global attributes; however, it might not be a bug.

Nonetheless, I created a bug report about it here for the developers to review: https://github.com/woocommerce/woocommerce/issues/38547

I suggest you subscribe to it to receive updates. :?)

Thanks again for the feedback!

Cheers!

Thread Starter

(@linux4me2)

Hi @babylon1999,

Thank you for submitting the bug report!

Judging by the code snippet I included above, I believe opening an empty New Attribute panel is a feature intended only for when there are no product-specific (local) attributes. In that case, it’s convenient to have the New Attribute panel open without the need of an extra button-click to add a new attribute.

However, if there are already local attributes, the panel shouldn’t open, because it requires the user to remove the New Attribute panel to edit existing local attributes. In that situation, I think it’s a bug.

Saif

(@babylon1999)

However, if there are already local attributes, the panel shouldn’t open, because it requires the user to remove the New Attribute panel to edit existing local attributes. In that situation, I think it’s a bug.

You are probably right; I would also prefer to have it closed, to be honest. However, based on my test, I can easily edit the existing local attribute even when the panel is open.

Link to image: https://d.pr/i/7Va8BC

I suggest you wait for the developer’s response on the matter.

Also, thank you so much for the feedback here! We appreciate your effort in improving WooCommerce. :?)

Cheers!

Thread Starter

(@linux4me2)

Hi @babylon1999,

However, based on my test, I can easily edit the existing local attribute even when the panel is open.

I can edit existing local attributes too, I just can’t save the changes unless I delete the New Attribute panel because the Save Attributes button stays disabled as long as there is an uncompleted New Attribute panel there.

I will wait to see what the developers say as you recommend. I doubt that this is a big priority for them since there are easy workarounds (add a global attribute, remove the New Attribute panel to save edits), but I hope they fix it. : )

Plugin Support

Andrew DS a11n

(@druesome)

https://github.com/woocommerce/woocommerce/issues/38547#issuecomment-1584572627

@linux4me2 Thanks for that! I’ve added more context in the Github issue that hopefully would provide more clarity on the issue.

Thread Starter

(@linux4me2)

@druesome Very helpful! Thanks for doing that.

Thread Starter

(@linux4me2)