• Hi,

    after I have edited all products stock count and saved, all of the attributes stopped showing in sidebar widget filter. Products still have it′s attributes, but the option: Visible on the product page must be checked to display products in widget sidebar.

    Is that something known to you?

    Thanks
    Tomas

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  • Plugin Author storeapps

    (@storeapps)

    @sinemetu

    Could you please try to create a test product using ‘WooCommerce > Products’ and then try to reproduce the Smart Manager plugin issue using the same and do let me know your views.

    As the issue seems specific to your site, we’ll need to isolate what’s really causing this problem. Here’s something that will help:

    • Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
    • Install the free plugin Health Check & Troubleshooting
      on your site – this plugin is developed by the www.remarpro.com team and is pretty good at diagnosing problems in such situations.
    • Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
    • Here’s a nice article that explains this process.
    • If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem

    Do try the above steps and let us know your views.

Viewing 1 replies (of 1 total)
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