Attributes displaying differently and duplicating

Viewing 6 replies - 1 through 6 (of 6 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    I visited the link in question and do see the duplicated attributes. Does this issue remain if you temporarily switch to a default theme like our Storefront theme or Twenty Nineteen? If not, the issue would be with the theme you’re using on the site and you’ll want to address this with the theme developer.

    If yes, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter oliverwccp

    (@oliverwccp)

    Hello,

    Unfortunately the problem persists, please view the system status below:

    
### WordPress Environment ###

WordPress address (URL): https://2122919.ccptemp.com
Site address (URL): https://2122919.ccptemp.com
WC Version: 3.8.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.25
PHP Post Max Size: 128 MB
PHP Time Limit: 360
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.28-0ubuntu0.16.04.2
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.8.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 22.03MB
Database Data Size: 17.64MB
Database Index Size: 4.39MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ajaxsearchpro: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ajaxsearchpro_priorities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ajaxsearchpro_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_asp_index: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_asp_synonyms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.02MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 7.31MB + Index: 1.98MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_term_relationships: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

Admin Branding: by Gabriel Nordeborn – 1.1.2
Ajax Search Pro: by Ernest Marcinko – 4.17
Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.2.6.2
Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.24.0
Beaver Tunnels: by FireTree Design
LLC  – 2.1.6

CloudCommercePro Connector: by Cloud Commerce Pro – 1.2.3 – Not tested with the active version of WooCommerce
Classic Editor: by WordPress Contributors – 1.5
Duplicate Page: by mndpsingh287 – 4.0
MainWP Child: by MainWP – 4.0.4
Max Mega Menu - Pro Addon: by Tom Hemsley – 1.6.5
Max Mega Menu: by megamenu.com – 2.7.3
Term Management Tools: by scribu – 1.1.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.20

WooCommerce Side Cart Premium: by XootiX – 1.0.0 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.0
Wordfence Security: by Wordfence – 7.4.1
Yoast SEO: by Team Yoast – 12.6

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #2628 - /shop/
Basket: #2629 - /basket/
Checkout: #2630 - /checkout/
My account: #2631 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Beaver Builder Child Theme
Version: 1.0
Author URL: https://www.fastlinemedia.com
Child Theme: ?
Parent Theme Name: Beaver Builder Theme
Parent Theme Version: 1.7.4.1
Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 3
Oldest: 2019-10-29 17:22:59 +0000
Newest: 2019-11-22 16:55:56 +0000

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –
    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    Thanks for the status report. It appears you’re using the following plugin for your side cart:

    * WooCommerce Side Cart Premium – by XootiX

    Does the issue occur when that plugin is deactivated? If yes, can you please try a full conflict test as outlined here:

    * https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter oliverwccp

    (@oliverwccp)

    Hello,

    I have disabled the plugin, but the attributes are still displaying differently.

    See photo – https://2122919.ccptemp.com/wp-content/uploads/2019/12/attributes.png

    Mike W

    (@nixiack8)

    Hi there,

    Are you still having this issue? I do apologize for the wait on this particular item. Due to the age of this thread, I will go ahead and close it. If you continue to have issues please open a new thread and let us know!

    Thread Starter oliverwccp

    (@oliverwccp)

    I can still having this error, it is non-blocking but I would like to try and get this fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Attributes displaying differently and duplicating’ is closed to new replies.