• Resolved rickg

    (@sitetherapy-rick)


    A variable product had the wrong values for one of its attributes so I went to the admin, clicked Attributes in the Woo section and removed the attributes that were there, then added the correct ones by clicking the box and selecting the right terms. Clicked Save Attributes and then Update. The values appear correctly. But the do not show in the dropdown on the product page.

    Show In Variation is checked. The select menu is there… just not populated.

    I’ve removed all other plugins and installed the Storefront theme with no effect.

    The page I need help with: [log in to see the link]

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  • Thread Starter rickg

    (@sitetherapy-rick)

    NOTE: If I expose the Additional info tab, the values are present there. They just don’t show in the variation drop down.

    More: If I edit the attribute name out in the the variable.php in the plugin, the drop down shows the raw values of the values *that I’d previously deleted* but not the new values.

    https://gist.github.com/rickgregory/dcf0563f20031040962ce6add3a886b5 has the code I’m talking about.

    • This reply was modified 5 years, 8 months ago by rickg.
    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    @sitetherapy-rick Were you ever able to get this resolved? This sounds like there was some sort of caching or perhaps the lookup tables are not populating correctly. The lookup tables are able to be regenerated under WooCommerce > Status > Tools and the tool is named Product Lookup Tables.

    Due to the age of this thread and the site cannot be reached, I am setting the thread to resolved. Feel free to remove the mark if you still need assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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