Attendee registration with multiple variations

  • Resolved mbognar

    (@mbognar)


    1 year, 5 months ago

    Dear Support,

    We have different variations of tickets for each event, but a user could buy multiple ones. On the Attendee registration form however, after filling out the forms, the user cannot confirm and continue to the checkout. I think the problems comes from the additional fields.
    Multiple form field elements in the same form have the same id attribute value. I think it is an unintended bug, and i ask for your help in solving it.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi @mbognar ,

    Greetings! Thanks for reaching out to us.

    We are extremely sorry for this kind of unwanted issue. But you will be happy to know that, we will release our latest version with the fix within today. And after the fix we hope your multi variation custom form will be passed successfully. And we are going to release some other fixes and optimization that will run your plugin more efficiently. Thanks for your patience.?

    Thanks for being with us. Good day!

    Best Regards

    Thread Starter mbognar

    (@mbognar)

    Thank you for the fast reply!
    When will the new update will be available, and would i be able to update automaticly from wordpress?

    Also running into the same issue. All works fine except for when they fill in the form they are unable to proceed. The confirmation button is not redirecting to event, cart or checkout, it just stays on attendee info form.

    Hi @azamansagor, any idea when the update will be ready? It is very important that I collect specific details for the event with custom fields. Thank you in advance.

    Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi wvdh96 & mbognar,

    We will release it within 2 days. Please check our PINNED post from the forum list and reach us more. Then we can help you more with it. And we are really sorry for this kind of issue. We are going to release it very soon. And yes you will get an auto update for this. 

    Thanks for being with us. Good day!

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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