Attendee Email is not sending.

  • Tickera->general : enabled attendee name, attendee last name and attendee email address.
    In Tickera-> email: enabled Attendee Order Completed Email. Still not receiving attendee email. I want the ticket pdf to be sent in email.

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  • Plugin Support Igor S.

    (@arsenique)

    Hi there,

    I’d suggest you install Email Log plugin to monitor outbound emails from your website. After that, make a test order of tickets and once you finish the checkout and make sure that the order has received status Order Paid, check the log in the Email Log plugin dashboard.

    If emails are sent but you have not received them or they have ended up in the spam folder of your inbox, then please check our solution found here. However, if emails are not sent, then please let us know.

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