• Resolved Nauriskolats

    (@nauriskolats)


    Hi, a customer of ours sees a lot of these in the log file:
    PHP Warning: Attempt to read property “ID” on null in …/public_html/wp-content/plugins/ays-popup-box/public/class-ays-pb-public.php on line 4344

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @nauriskolats,

    Thank you for the topic.

    I am really sorry about the issue you are currently experiencing.

    Please provide us with the following information for further investigation of the case.

    1. The Popup version you are using.
    2. The PHP version you are using.
    3. The WordPress version you are using.

    Based on the provided information, we will check the case and fix the problem as soon as possible.

    Thank you.

    Thread Starter Nauriskolats

    (@nauriskolats)

    Thanks for your response.
    1. PB 7.8.9
    2. PHP 8.1.25
    3. WC 8.4.0

    Plugin Support Jasmine

    (@hyenokian)

    Dear @nauriskolats,

    Thank you for the info.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will provide you with the new fixed zip file as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    For other readers, I want to mention, that the customer contacted us via email and our Support Specialists provided a new fixed zip file accordingly.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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