Attachments not appearing in osTicket – Formidable

  • Resolved kylegp

    (@kylegp)


    2 years ago

    Hi there,
    I have added an attachment field to my formidable form.

    I then added item_meta|258 (258 is the id of the attachment field) and after uploading a jpg image and submitting the form, everything else I have configured works and the ticket is created. However, the attached image does not appear in osticket and does not get attached.

    Any ideas?

Viewing 1 replies (of 1 total)
  • Plugin Author SCAND

    (@scandltd)

    Hi!

    Could you enable the logging and provide log file?
    Please send it to [email protected]

    Thanks.

    Best regards,
    SCAND team

Viewing 1 replies (of 1 total)
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