• Resolved devansh1995

    (@devansh1995)


    hello sir .. thanks for awesome plugin.

    until last few days plugin was working fine. but now attachments along with thumbnails are not appearing on front end at all. please help me with this.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Milan Petrovic

    (@gdragon)

    Sorry, but I can’t reproduce this behavior, plugin works correctly, and nothing has been changed in the way the rendering works for list of files. Have you checked plugin settings? Do you have any errors logged in the server PHP error log?

    Thread Starter devansh1995

    (@devansh1995)

    hello sir .. i am not a techy so i don’t know how to do that. can you please tell me how to record php error log so that i can do that and provide it to you.

    Plugin Author Milan Petrovic

    (@gdragon)

    Well, it depends on the hosting company, but it should be keeping error log. There is also a WordPress debug mode that keeps own error log, but that method requires making changes to WordPress config file. Easiest for you is to check with your hosting company to provide you with the PHP error log.

    Thread Starter devansh1995

    (@devansh1995)

    i am on wordpress.com plan. there is no separate hosting provider. can’t i grant you admin access and you can please please check things yourself? it will be easier for you as well.

    Plugin Author Milan Petrovic

    (@gdragon)

    Sorry, I can’t do that. WordPress.com allows use of debug more: https://wordpress.com/support/wp-debug/ for some of their plans.

    Thread Starter devansh1995

    (@devansh1995)

    hello sir please check below link of debug file generated –

    Thread Starter devansh1995

    (@devansh1995)

    Plugin Author Milan Petrovic

    (@gdragon)

    Hi,

    There is an error linked to my plugin, but the error logged is not part of my plugin at all. I don’t know how such error can happen in the first place, because it points to a line that doesn’t exist in my plugin and it checks something that is not part of my plugin. The error:

    PHP Notice: Constant WP_AUTO_UPDATE_CORE already defined in /srv/htdocs/wp-content/plugins/gd-bbpress-attachments/gd-bbpress-attachments.php on line 42

    You should contact WordPress.com support, send them this error code ad ask them to explain it, because line 42 in that file is empty in my plugin, and there is no ‘WP_AUTO_UPDATE_CORE’ constant anywhere in my code.

    Milan

    Thread Starter devansh1995

    (@devansh1995)

    hello sir .. that was added by me only and i forgot it. i actually installed old version to check if new version is causing this. now i have removed that line and i am attaching new debug log. please check it.

    https://drive.google.com/open?id=1zM4O3KM6TOKQvXZXD-d08eQeG3qPPfwi

    Plugin Author Milan Petrovic

    (@gdragon)

    Nothing is logged related to my plugin. You have tons of errors from ‘wp-asset-clean-up-pro’ plugin.

    You may have a conflict with the theme or some other plugin, you should check for that.

    Thread Starter devansh1995

    (@devansh1995)

    hello … i figured out .. i am using aws cdn and when i disable it. users are able to attach media. when cdn is enabled. same problem occurs. can you help me how to resolve it?

    Plugin Author Milan Petrovic

    (@gdragon)

    I am not sure how are you using CDN. I use AWS CDN on my website via WP-Rocket plugin, and I have no issues. Whatever plugin you are using for it is causing a problem.

    Thread Starter devansh1995

    (@devansh1995)

    oh

Viewing 13 replies - 1 through 13 (of 13 total)
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