Attachments and signatures not working in email

I see, and of you select ‘one row per field’ are those fields shown?

No, they’re showing broken links in “one row per field” as well. Rather than linking to a media location on the site, the link is going to “cid:” and a collection of numbers and letters.

I see, that is actually intentional, the plugin can’t include direct links to the uploaded files or signature because they are protected. It instead attach the files to the email and use the cid thing to make a reference to the file.

Looks like your email provider doesn’t supprt the cid reference so that should be why you see those broken links but you should still be able to see the attached files. Or use an email viewer that support the cid links, most of them do.

Regards!

I tracked down the issue to another plugin. Apparently if you use an SMTP plugin to handle outgoing emails for your WordPress site, it breaks the attachments for emails sent from AIO Forms. I’ve tried with two different SMTP plugins and they both do the same thing. When disabling SMTP and using the built in mail() php feature for sending emails, they work as they’re supposed to. Unfortunately mail() can be unreliable.

Post SMTP and Easy WP SMTP were the plugins I tried.

• This reply was modified 2 months, 4 weeks ago by rmp84.

I see, in order to embeed the images the plugin uses the function $phpmailer->AddEmbeddedImage which is executed in the action “phpmailer_init” probably those smtp plugins are not calling that function thus the images are not getting correctly embeeded.

Unfortunatelly if those plugin doen’t call that function there is no way to fix the issue. I will add a feature to let you include links instead of cid images.

Regards!