Attachments

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author m.tiggelaar

    (@mtiggelaar)

    It is on our todo list.
    Due to the complexity of the osTicket file handling (encrypting, etc) we have not included this as a feature just yet.

    Thread Starter Joshua Parker

    (@parkerj)

    Ok, thanks.

    Glad to see that attachments is on the todo list. I hate to ask, but do you have an estimate on when it might be available?

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Single file attachment is pretty much finished.
    We expect to release that somewhere this week.

    We are still working on Multi file attachment which probably needs 1 – 2 more weeks.

    Regards,
    Marco

    Thread Starter Joshua Parker

    (@parkerj)

    Awesome!

    Plugin Author m.tiggelaar

    (@mtiggelaar)

    Single file attachments is now possible

    Please read the install instuctions for the osTicket attachment file storage plugin (as we did not think storing files as a blob in mysql is a good idea).

    Future versions will check for the plugin to be installed, but for now it’s pretty primitive. (also only single file attachment possible).

    We do expect to have the < all rounded> attachment feature (with osticket plugin detection) released in 1.2.1 (within 7 days from now).

    Regards,
    Marco

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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