Async JS problem with WPForms

  • Hello,

    Thanks to a customer report, I realized lately that my formulars (built with WPForms Lite) were not working on iPhones. They work on Android and Computers.

    Digging into this I was told it could be a problem with the reCaptcha. I did contact WPForms support about this and they found out that another pluging was optimizing their script a wrong way… playing with activating-deactivating my plugins I found out that your Async JS pluggin was causing the problem.

    I reactivate your pluggin, search your support forum, and get to the parameters to:

    a) exclude following scripts trhough the ‘Script exclusion’ parameter
    /wp-content/plugins/wpforms-lite/assets/js/wpforms.js, wpforms.js, google.com/recaptcha, api.js

    b) exclude WPForms Lite through the ‘Plugin exclusions’ parameter

    but still, the forms aren’t working when I leave Async JavaScript activated.

    Did I mistype the script exclusions ? I wonder this because I’m not sure if I should write there only the script filename or its entire path. I’m also not sure if the path ‘google.com/recaptcha’ is the correct one for, when looking into my website files structure, I don’t find a google folder…

    Any Idea on how to exclude these the right way?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    the exclusions look OK (you can use by script filename or -part of- the path), but:
    * you’re also using Autoptimize, so you might have to exclude wpfroms from being autopimized
    * you might want to try “defer” iso “async” (as the latter does not honor script order)
    * if the form does not work have a look at the browser console for JS errors, those might help identifying the root cause

    hope this helps,
    frank

    Thread Starter activequilibreyv

    (@activequilibreyv)

    Thank you Frank for your clues, it seems to be solved now!

    For your info, and for those who might encouter the same problem as me later:

    – though the Autoptimize alone didn’t create the problem, I tryed to exclude google.com/recaptcha__fr, wpforms.js from it, without any success

    – I solved this problem through switching every “async” Settings from “async” JavaScript into “defer” as you told me. And now it’s all right also on iPhone.

    Have a nice WE and thanks again for your help!
    Yvan

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    happy it now works Yvan, have a great weekend as well! ??

    and feel free to leave a review of the plugin and support here! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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