• Resolved gaiusjaugustus

    (@gaiusjaugustus)


    I have installed and activated a new plugin, WooCommerce Product Retailers, which adds buttons below the Add To Cart button in a shop. However, the buttons were not showing up reliably.

    After test each of my installed plugins, I found the issue appears to be with the Async Javascript plugin.

    I added the javascript files to the exclude list on the settings page, but this did not solve the issue. The buttons do not show up on the page.

    I also attempted to exclude the entire WooCommerce Product Retailers plugin through the settings page, but the problem persists.

    However, when I uninstall the Async Javascript plugin, the buttons load without issue.

    Can you please advise?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    first and foremost switch from Async to Defer, if the problem still persist try adding wp-includes/js to the exclusion list.

    hope this helps,
    frank

    Thread Starter gaiusjaugustus

    (@gaiusjaugustus)

    I switched to defer and added wp-includes/js to the exclusion list. Unfortunately, the problem persisted. I’ve also cleared my cache to ensure that wasn’t the issue.

    What can I try next?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    can you add squarecdn.com to the exclusion list as well?

    Thread Starter gaiusjaugustus

    (@gaiusjaugustus)

    I added squarecdn.com to the exclusion list, so now the exclusion list is:

    wp-includes/js,squarecdn.com

    However, I’m still experiencing the issue.

    What’s next?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    hmmm, indeed still see the square JS error on the browser console … can you exclude the woocommerce-square plugin (wp-content/plugins/woocommerce-square/assets/js/) ?

    Thread Starter gaiusjaugustus

    (@gaiusjaugustus)

    Great news! When I set the plugin to Defer and then exclude the WooCommerce Square plugin, the WooCommerce Product Retailers buttons appear as expected.

    Thanks for your assistance troubleshooting!

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome, feel free to leave a review of the plugin and support here! ??

Viewing 7 replies - 1 through 7 (of 7 total)
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