Astra Theme popup open bug, won’t open more than once…

  • Resolved wearesmashing

    (@wearesmashing)


    4 years ago

    We’re seeing the popup will only open after several clicks to button trigger. Then after closing popup it will not open again. This is a recent issue after last Astra updates. The suggested CSS here works but then cancels the popup open animation transitions:

    .pum-overlay.pum-active,
    .pum-overlay.pum-active .popmake.active {
    opacity: 1 !important;
    display: block !important
    }

    Does the latest beta fix this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    Hello @wearesmashing

    Thank you for reaching out!

    I’m sorry that this issue occurred on your site. I reviewed the popup on your site. In this case, the opacity: 1 !important; is not needed after the Astra update.

    Kindly update the CSS to this:
    .pum-overlay.pum-active,
    .pum-overlay.pum-active .popmake.active {
    display: block !important
    }

    Here’s the output of the CSS: https://www.loom.com/share/632cda2cff1c45408579d77c91d1c0d6

    We haven’t received information if this will be included in the next release as this is not a bug, or error for Popup Maker as the popup works well using the default WordPress theme. It seems there is a conflict with the new theme update.

    Let us know how it goes or if the issue is resolved, kindly take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

    • This reply was modified 4 years ago by Bel.
Viewing 1 replies (of 1 total)
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