Asterisks in email addresses

  • Resolved stoelwinder

    (@stoelwinder)


    1 year, 3 months ago

    Lately I’ve been noticing that I get auto response emails from different mail providers saying that the address h*********[email protected] (yes, that’s what it actually says, with all the asterisks) doesn’t exist. When I check my orders, I’ll see a failed order with exactly that email address. All orders are fine with the real email address, but then every now and then, I get an email address like k*******[email protected] not being valid.

    it appears someone is typing random email addresses or (more likely) is using an account dump file to generate test orders. Since they fail, woocommerce sends a “failed order” email, which then bounces and I see that bounce error email in my inbox.

    my question: how can I block user registrations, orders and notification signups for email accounts that contain an asterisk?

    to pre-empt the suggestion: no, I do not want to do email verification and I don’t want to block free mail providers. I just want a way to prevent emails with * in them.

Viewing 1 replies (of 1 total)

  • Hi @

    Thanks for reaching out!

    no, I do not want to do email verification and I don’t want to block free mail providers. I just want a way to prevent emails with * in them.

    I understand your concern about the failed order notifications due to invalid email addresses. Blocking registrations from email addresses containing asterisks can be achieved with a bit of custom coding.

    This is a bit of a complicated topic that would need some customization to address. Unfortunately, custom coding is not something we can assist with directly. However, I’ll keep this thread open for a bit to see if anyone from the community can lend a hand.

    If you have any other questions related to development or custom coding, don’t hesitate to reach out to some of the great resources we have available for support. The WooCommerce community is filled with talented open-source developers, and many of them are active on the channels listed below:

    Should you wish to consider a plugin to block spam registrations, you could check the following extensions below:

    • reCaptcha for WooCommerce – Protect your eCommerce store from malicious and automated attacks by using reCaptcha for WooCommerce.
    • Customer Email Verification – will verify your customers’ email addresses during registration and checkout to reduce registration and spam orders.
    • Registration & Login with Mobile Phone Number – Enable WooCommerce 2FA by allowing users to log in and register with a mobile phone number with an OTP (One Time Password). Provide your customers with an easy and secure login method with the WooCommerce registration with the phone number plugin.

    In addition, kindly be informed that if you want to try our products, it comes with a 30-day refund policy. If the product doesn’t work the way you need it or you think another product would work better, we are more than happy to offer a full refund. You can read more about our refund policy on our website here.

    Hope this helps!

Viewing 1 replies (of 1 total)
  • The topic ‘Asterisks in email addresses’ is closed to new replies.