Assigned product attributes not recognized by filter wirdgets

Hi there,

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I noticed from the System Status Report you shared that there are still active plugins other than WooCommerce and your Astra theme.

Can you confirm you’ve already performed a full conflict test as suggested above by my colleagues?

We’ll go from there.

Hi,

Yes, I can confirm that the problem persists even though all plugins except woocommerce is active. I also deactivated Astra and activated storefront. You can have a look here:

https://bammhemsidor.fi/smedlunds/produkt-kategori/ringar/

Can you also mark this thread as not resolved. Now it says it’s resolved, which it isn’t.

Hi @rbamm

Can you please try the steps below to see if that fixes the issue for you?

1) Check if Enable table usage is ticked under WooCommerce > Settings > Products > Advanced.
2) Re-try regenerating the product attributes lookup table.
3) Once (2) is done, clear transients from WooCommerce > Status > Tools:

Link to image: https://snipboard.io/yQVu01.jpg

Hello,

I tried that but it doesn’t seem to have changed anything. The Enable table usage was already checked. I did try to enable the other option next to the table option, but didn’t help. I also tried regenerating the attribute table and I emptied the transients. At the moment the Swedish attribute filters are working but the seconday language attribute filters aren’t visible.

Swedish:
https://smedlunds.com/produkt-kategori/klockor/

Finnish:
https://smedlunds.com/fi/tuote-osasto/kellot/

Hi @rbamm

Thank you for the update. To clarify, the attribute filter widget is working as expected in the primary language, but not secondary language. If that’s the case, the issue may be linked to the multilingual plugin at this point.

Checking the support forum of the WPML plugin, I found similar issues.

https://wpml.org/forums/topic/product-attribute-filter-not-showing-in-second-language-on-products-page/
https://wpml.org/forums/topic/product-filter-is-not-working/

You can check the threads above and see if they apply to your situation. If you still can’t solve the issue, I’d suggest requesting support on the WPML plugin forum directly.

Up to this point, it has not been working normally on any of the two languages. At the moment though, it seems to be working with the primary language, but not with the secondary. This could however be a temporary state.

Okay, I will check the links you provided.

The WPML devs suggested that you uncheck the “usage of product attribute table”. I did that and for the moment everything seems okay. But as I said, this could be temporary. I’ll monitor the situation for a couple of days and get back to you.

Apparently their plugin isn’t compatible with the new attribute table.

Hi @rbamm

I’ll monitor the situation for a couple of days and get back to you.

Thank you for the update! Please do keep us posted.

I’m getting the same issue. Only some of the attributes are showing.

I “Regenerate the product attributes lookup table”, refresh the shop and all “filter by..” are showing. I then navigate to an option or different category, and the “filter by..” are gone again.

Repeating the “Regenerate the product attributes lookup table” seems to work. But why does it keep clearing the widgets?

Hi @merciuk!

There could be various reasons for that; a conflict between your theme or another plugin could be one of them.

Please try the conflict test suggested in this thread and see how it goes.

If the issue persists, since every setup and case is different, kindly create your own topic so we can address it correctly and assist you further.

Cheers!

Hello, it seems the problem got resolved by disabling the newly added product attribute table from the Woocommerce settings. Apparently WPML isn’t compatible with this feature yet. It will probably be okay to enable it after a while when WPML have a released a patch. Thx for the help!

@rbamm

Thanks for letting us know!

If you have any further questions, I recommend creating a new thread.