• Resolved eftcolumbus

    (@eftcolumbus)


    Hi this is f/u to previous ticket that was marked resolved but the answer indicated they didn’t exactly understand what I was asking (or maybe they did understand, but how it was phrased back to me didn’t seem to match what I meant).

    I’d like to create a basic product with no vendor (or admin as vendor if not possible to leave blank) and then assign the vendor for a particular order during the order creation process. It’s NOT assigning multiple vendors in the product creation page.

    This would allow me to use the same product multiple times and assign the vendor as needed. The use case for me is a product that upgrades their purchase to include a private consultation with the vendor. I have probably 300 products that this would apply to and I don’t want to have to create 300 separate products where the only difference is the vendor even with a bulk product creation tool. Then the applicable vendor would get the email notification when an order is for them, and that one order would show in their portal since it matches their vendor name.

    One idea is to add metadata to the product line item in that order. Since I already know it’s impossible to change the vendor after an order is placed, it would be essentially assigning the vendor per order, instead of assigning it by product, like this screenshot:

    https://www.screencast.com/t/EWzntQ2eNt

    The previous ticket said they would feature request it and showed me the product creation page as if they thought I wanted to assign multiple vendors to the product, but I don’t want to do that. I want to assign it per order, or be able to overwrite the vendor that is listed on the product so it supersedes the vendor on the product page.

    Please advise.

    Thank you.



    • This topic was modified 1 month, 2 weeks ago by eftcolumbus. Reason: screenshot didn't show up
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  • Plugin Support Fitri Sinta

    (@supportfitri)

    Hi @eftcolumbus,

    Thanks for getting back to us.

    In theory, you can add your own meta to the manual backend orders. However, it won’t actually re-assign the product, so the commission will still be given to the vendor it’s currently assigned to.

    Please see the attached images below for your reference:

    We’ll need to develop a proper feature to assign products to a different vendor on the manual orders on the fly. I have raised this feature request with our development team for review.

    In the meantime, you’ll need to re-assign the product via the product editor before adding them via manual backend order. You can also make the product private so customers won’t be able to access it directly.

    Hope this helps! Let us know if you have further questions.

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