Asset Optimization not working on Production site

  • Resolved liz.mcruz

    (@lizmcruz)


    2 years, 11 months ago

    Hi!

    I tested the Hummingbird plugin in our development environment and it worked perfectly. So I proceeded to install and configure it in the production environment. Unfortunately, in the production environment the asset optimization does not work, not even a little bit. The files keep spinning even when we have loaded all the web pages.
    Could you please help us with this problem?

    Thanks in advance!
    Best

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @lizmcruz !

    I’m sorry to hear that you’ve experienced this issue!

    This may be caused by some additional caching that may be present on the live site. Things such as CloudFlare, server-side cache etc. may get in the way and prevent the requested files from being processed. That’s my best guess at the moment. A possible fix here would be to recheck the files in Asset Optimisation and clear all of such caches.

    If you can, please also share a link to your site so we can take a look and see what may be happening there.

    Kind regards,
    Pawel

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lizmcruz ,

    We haven’t heard from you for several days now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)
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