Aspose not converting shortcodes to word

  • Resolved samthedev

    (@samthedev)


    2 years, 6 months ago

    Hello Support,

    Thank you for the wonderful plugin! We’ve been trying to export some posts to word to no avail

    We’ve checked around in previous support requests and found a similar issue but not solution had been provided.

    This is the output that we are getting:

    [av_section min_height='' min_height_pc='25' min_height_px='500px' padding='default' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='scroll' bottom_border_style='scroll' margin='' custom_margin='0px' scroll_down='' custom_arrow_bg='' id='' color='main_color' background='bg_color' custom_bg='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' video_mobile_disabled='' overlay_enable='' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av_element_hidden_in_editor='0' av_uid='av-3lobl9'][av_layout_row border='' min_height_percent='' min_height_pc='25' min_height='10px' color='main_color' mobile='av-flex-cells' id='' av_element_hidden_in_editor='0' mobile_breaking='' av_uid='av-jxbx04fv' custom_class=''] [av_section min_height='' min_height_pc='25' min_height_px='500px'

    In case you would like to debug deeper, we have a staging site

    Regards,
    Sam

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter samthedev

    (@samthedev)

    Resolved this by using the background exporter.

    We noticed that using bulk export didn’t work for us, so this is what we did:

    1) In the posts table, find the column titled “Export to DOCX”
    2) Click the blue exclamation mark next the post that you would like to export to DOCX(Incase you see a download icon, just quick-edit the post from “published” to “draft” and back to “published” again, a blue icon should now become visible)
    3) Follow the instructions in the dialog box that pops up and you should be able to export the post to Word

Viewing 1 replies (of 1 total)
  • The topic ‘Aspose not converting shortcodes to word’ is closed to new replies.