Ashe Theme – Header cut-off on different monitors

  • I am having issues with the appearance of my blog on different monitors. It looks good on Mobile, Tablets, and laptops but I notice that it is inconsistent on different monitors. The top is cut-off to different degrees depending on the monitor. Also, there is a grey bar at the bottom of the blog that says “Ashe Theme by WP Royal” and it is showing up in the middle of the screen on every monitor. Shouldn’t the blog itself adjust accordingly and how can I correct this issue so everyone sees the same thing and has the same viewing experience? Please help!!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @rizekna

    At first, thank you for choosing our theme and service.

    Can you please describe the issue you have more detailed? Please share a direct link to the page where the issue appears and for more clarifications, screenshots will be much appreciated.

    Kind Regards

    Thread Starter rizekna

    (@rizekna)

    The issue is on every page of the blog as I have a static header. The issue is that the header gets cut-off on different monitors and it doesn’t seem to adjust accordingly. For example, in one case it is so bad that the actual title of my blog is cut-off on the monitor when you open up my site. It looks fine on mobile, tablets, and laptop screens but not on monitors. I have photos showing the cut-off header on two different monitors. How can I send it to you? I just find it weird that the blog and header are not adjusting themselves on different screens and that on some monitors it appears cut-off at the top. How can I send you screenshots? I really want to get this resolved. Thanks.

    Hi @rizekna

    I will redirect this topic to the developer’s board and they will check for the issue.

    Kind Regards

    Thread Starter rizekna

    (@rizekna)

    How long does it take to hear back from the developer?

    Theme Author WP Royal

    (@wproyal)

    Hi,

    Nick is here from the DEV team, Please upload your screenshot images here

    https://imgur.com/

    and paste image URLs in the reply and I will check.

    Kind Regards,
    Nick

Viewing 5 replies - 1 through 5 (of 5 total)
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